SMS program disclosure
We send text messages only to business contacts who have opted in. Consent is never a condition of purchase and is never required to open or maintain an account.
Up to 4 messages per month. Message and data rates may apply. Reply STOP to opt out, HELP for help.
What we do
Our customers are businesses with existing customer and account relationships -- wholesale suppliers, distributors, and service providers. They bring us their own contact records. Contacts with a documented opt-in receive marketing messages, contacts with an account relationship but no SMS opt-in receive customer-care messages only, and contacts with neither are never texted at all. That audit is a precondition of the service, not an option within it.
The platform
Each one is a section of the operator console, not a separate product to buy, integrate and reconcile.
Hybrid cloud and appliance
The same console, sized to where the work happens -- a wall in the operations centre, a laptop at a desk, a phone on the floor.
Operations wallFloor board, business intelligence and the live queue, side by side.
Operator deskThe full console — twenty-three screens designed across four role views. One live today, alongside sign-in and the operator call loop; the rest building.
On the floorClock, schedule, scoreboard and profile.
Cloud
Consent records, campaign state and the audit trail run in our cloud. Nothing to rack, and the compliance tooling updates without a maintenance window on your side.
Appliance
Where contact data may not leave the building, the same console and the same audit run on an appliance inside your network. The rule set is identical, because it is the same code.
Hybrid
Contact records stay on the appliance; scheduling, reporting and updates come from the cloud. One console either way, so an operator cannot tell which deployment they are working in.
Support
Installation, connector mapping to GrowLink AI CRM and Odoo, operator training and certification, and a named escalation path for the floor lead. Help desk tickets carry the screen and the record with them.
Contact